Saturday, November 19, 2005

Look it up and fix it

With the name of the virus in hand, start looking for a fix. The best place to look is a virus directory, such as the Symantec Virus Encyclopedia10, the McAfee Virus Information Library, and the Sophos Virus Analyses. A virus directory is a searchable listing of known viruses. Each virus in the list has an accompanying description that includes such details as what the virus is, what it does to your system, how it spreads, how to treat it, and how you can prevent your PC from getting the virus again. Review this information carefully.
It’s important to perform the resolution exactly as instructed. Some users mistakenly believe they can eliminate viruses simply by deleting the infected files from their systems. This is not true in all cases. Viruses not only infect files, but they also may reprogram system files, contaminate the Registry (database of user preferences and system settings in Windows), violate BIOS (Basic Input/Output System controls PC’s startup process, activates hardware components, and loads the OS (operating system)) settings, and inflict other forms of damage that the DELETE key cannot fix.
In some cases, you’ll have the option to download a removal tool that will automate the process of cleaning up the virus. You can find these removal tools at several sites, including Symantec’s Expanded Tools List13, McAfee’s AVERT Tools14, and SOFTWIN’s Free Removal Tools15. The removal tools are free to download and easy to use.


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